Payment Policy

Applicable Sales Taxes

The documented approach of rtic is as follows: no fixed promise of tax-free purchasing is made; as a related safeguard, checkout applies tax when governing law requires the merchant to collect it.

About Credit/Debit Card

The operating rule used by rtic is straightforward: supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; additionally, a customer should rely on the secure checkout screen for the final list of available methods.

Currency Used for Orders

In administering this policy, rtic confirms that prices, charges, and refunds are presented and processed in United States dollars (USD); as a related safeguard, the customer's bank determines any separate conversion or account fee.

Billing Accuracy and Fraud Review

For practical purposes when ordering from rtic, failed authorization or a meaningful fraud concern may lead to review, delay, or cancellation; where relevant, the person ordering is responsible for complete and accurate billing information.

Issuer Approval and Safeguards

Under this policy at rtic, complete card credentials are not kept in the merchant's ordinary store records; an issuer may verify, authorize, place a temporary hold on, or decline a transaction; additionally, payment details are transmitted and processed through Shopify and authorized providers using security controls.

Approved Refunds to the Original Method

As part of the service commitment made by rtic, the bank or card network may require additional posting time; the store submits an approved refund to the original payment method no later than 5-10 business days after approval.

Store Identity and Return Address

For customers shopping with rtic, the governing rule is clear: rtic is the merchant responsible for this storefront; at the same time, the physical business address and default return address is 2724 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States; where relevant, customer correspondence may be sent to support@frostcarryco.shop; at the same time, the store telephone number is 512-773-8496.